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Have questions about device management, security, or deployment? Connect with the Groupzon team.

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Enterprise Sales & Support support@groupzonsoftware.in
Sales Hotline +91 8274840404
Technical Support +91 9230992626

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COMMON QUESTIONS

Frequently Asked Questions

Find immediate answers to questions concerning deployment timelines, device security, and kiosk controls.

With Android Zero-Touch enrollment and Samsung Knox Mobile Enrollment (KME), physical IT configuration is eliminated. Once your hardware serial numbers are uploaded to your reseller portal, devices automatically download your Groupzon policy, install enterprise applications, and lock down the moment an unboxed device connects to Wi-Fi.
Yes, absolutely. Single-app mode locks the device directly into your designated POS, self-ordering, or digital signage app with an active watchdog that automatically relaunches the app if it closes. Multi-app mode replaces the default launcher with a custom corporate desktop displaying only the specific apps approved by your IT team.
Yes. Groupzon allows administrators to upload proprietary Android APK packages directly to the management console. The platform silently deploys, updates, and configures these internal enterprise applications across designated device groups without requiring end-user interaction or individual Google account credentials.
Administrators can trigger an instant remote lock command displaying custom contact information, or issue a cryptographic remote wipe that securely deletes corporate data and factory resets the hardware. Furthermore, Factory Reset Protection (FRP) ensures unauthorized parties cannot reset and reuse the hardware.
On BYOD (Bring Your Own Device) and COPE setups, Groupzon utilizes Android Enterprise Work Profiles. This cryptographically isolates company data, accounts, and applications into an encrypted partition. Administrators only retain management over the work profile and cannot inspect personal photos, personal apps, or personal web history.